Privacy Policy

Last Updated: March 1, 2026

This Privacy Policy describes how Auburn Chiropractic Clinic ("we," "us," or "our") collects, uses, and protects the personal information of visitors to our website, Auburnchiro.com, and users of our services. We are committed to ensuring your privacy is protected and providing transparency in how we handle your data, especially in compliance with A2P (Application-to-Person) messaging standards.

1. What Information We Collect

We collect information that you voluntarily provide to us and information that is automatically collected when you use our website. This includes:

•Personal Identification Information: Your full name, email address, phone number, and home address.

•Protected Health Information (PHI): Any health-related information you choose to share with us in the course of seeking treatment or making inquiries.

•Technical Data: Your IP address, browser type and version, operating system, and device type.

•Usage Data: Information about how you navigate our website, such as pages visited, time spent on pages, and links clicked.

2. How Your Data Is Used

Your personal information is used for the following specific purposes:

•To Provide Services: To schedule appointments, provide chiropractic care, and manage your treatment plan.

•To Communicate: To send appointment reminders, follow-up on your treatment, and respond to your inquiries via email, phone, or SMS.

•For Internal Operations: To improve our website, services, and patient experience.

•For Marketing: To send you promotional materials or special offers, but only with your explicit consent.

3. SMS Opt-In Details

This section details our SMS (text message) communication practices:

•Consent: By providing your mobile number and checking the consent box on our forms, you are expressly opting in to receive informational and occasional promotional SMS messages from Auburn Chiropractic Clinic.

•Message Frequency: Message frequency will vary depending on your appointments and preferences.

•Rates: Message and data rates may apply. Check with your mobile carrier for details.

•Opt-Out: You can cancel this service at any time by texting "STOP" to our shortcode. We will send a final confirmation message to verify you have been unsubscribed. To re-join, you can sign up again as you did initially.

•Help: For assistance with our SMS program, text "HELP" to our shortcode, or contact our clinic directly using the information below.

4. Cookie and Tracking Practices

We use cookies and similar tracking technologies to enhance your experience on our website. A cookie is a small file placed on your device.

•How We Use Cookies: We use cookies to understand website traffic, analyze which pages are most effective, and remember your preferences to improve your next visit. This helps us enhance our website's functionality.

•Your Choice: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

5. Data Security and Handling

We are committed to ensuring that your information is secure. We have implemented the following measures to protect your data from unauthorized access, alteration, or disclosure:

•Technical Safeguards: We use Secure Sockets Layer (SSL) technology to encrypt data transmitted to and from our website.

•Access Controls: Access to personal information is strictly limited to authorized personnel who require it to perform their job duties.

•Data Handling: We have established procedures for the secure storage and handling of both digital and physical records containing personal information.

6. Your User Rights

You have the right to control your personal information. Your rights include:

•The Right to Access: You can request a copy of the personal information we hold about you.

•The Right to Correction: You can request that we correct any information you believe is inaccurate or incomplete.

•The Right to Deletion: You can request that we erase your personal data, under certain conditions.

•The Right to Opt-Out: You have the right to opt-out of marketing communications at any time.

To exercise any of these rights, please contact us using the contact information provided at the end of this policy.

7. Mobile Information Sharing Statement

This statement is a requirement for A2P 10DLC compliance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information sharing with subcontractors in support services, such as customer service, is permitted. However, this will not include sharing data for marketing or promotional purposes.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Auburn Chiropractic Clinic[Your Address][Your Phone Number][Your Email Address]